Identyum has become a key partner of PBZ Card in digitalizing the existing client data verification process in accordance with Anti-Money Laundering (AML) regulations. This partnership has enabled faster and simpler identity verification, reduced PBZ Card’s administrative barriers, and enhanced customer experience.

The Challenges

Financial institutions often face challenges in complying with regulatory requirements, including mandatory customer due diligence. They must regularly verify client identities by collecting and updating their data. During the customer due diligence process, financial institutions must scan and check the authenticity of the customer’s ID document and collect the following data: name and surname, place of residence, date of birth, national identification number, the name and number of ID documents, the name and issuing country, and nationality. This process can be time consuming, especially if it is done manually.

The Partnership

PBZ Card is a leading card company in Croatia owned by Privredna Banka Zagreb. It is dedicated to implementing modern technologies in its business operations. PBZ Card has decided to digitally transform the verification process of existing clients through their mobile app My Way by partnering with Identyum.

So by implementing Identyum’s service in the mobile app My Way, PBZ Card has successfully:

• Enabled faster and remote ID authenticity check.
• Reduced administrative burden.
• Reduced fraud risk.
• Fulfilled regulatory compliance.

This partnership represents another step toward the digital transformation of the financial industry in Croatia, where Identyum continues to play a key role in enhancing security and efficiency.

Are you interested in how our services work? You can start using them today without integration, or you can contact our sales team for integration possibilities ([email protected]).